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Compliance & Marketing12 min read

How to Write MLS-Compliant Listing for Canadian Real Estate Agents

Writing an MLS® listing description in Canada requires a delicate balance of marketing flair and strict regulatory compliance. Learn how to write compliant, high-converting descriptions for 2025.

RealtyChat Team
December 20, 2025

An MLS-compliant listing description in Canada needs to be accurate, non-discriminatory, true to the data fields on the MLS® system, and written in clear consumer language that highlights the property's best features without exaggeration. It's often where agents make common listing mistakes that hurt their results.

  1. What “MLS-Compliant” Means in Canada

MLS® compliance is about accuracy, fairness, and consistency across board-operated systems in Canada. With the recent 2024–2025 updates to the REALTOR® Code and the Trust in Real Estate Services Act (TRESA), agents must be more precise than ever, especially when using organic seller lead strategies.

  • Authorization: MLS® listings can only be posted by REALTORS® and must meet association rules, provincial regulations, and the REALTOR® Code.
  • Data Accuracy: Listing brokerages must ensure all information, including address, property type, and mandatory fields, is accurate and complete.
  • No Misrepresentation: Descriptions must give a full and accurate picture of the property and cannot misrepresent features, pricing, or availability.

The MLS® Trademark

In Canada, "MLS" is a registered trademark owned by CREA. You must use the ® symbol: MLS®. Never use "the MLS" as a noun; instead, use "the MLS® System."

  1. Core Rules For Canadian MLS® Descriptions

When you write the public “Client Remarks,” you are layering marketing language on top of structured MLS® data. Here are the non-negotiables:

  • Avoid Redundancy: Do not simply repeat MLS® fields like bedroom/bath count or square footage; use the description to tell the story behind those facts.
  • Non-Discriminatory Language: Stick to describing the property and location, not the people. Avoid phrases like "perfect for young professionals."
  • Field Consistency: Ensure your description does not contradict any mandatory data fields (e.g., don't call a basement 'finished' if it lacks permits).
"Under TRESA, misrepresentation—even accidental—can lead to heavy fines. Accuracy is paramount in the 2025 regulatory landscape."

  1. Anatomy of a High-Performing Description

A strong Canadian MLS® description typically follows a consistent structure that fits character limits and board rules:

  • 1Headline Hook: A concise phrase highlighting one key benefit (e.g., "Panoramic Lake Views").
  • 2Opening Sentence: One punchy sentence that positions the property type and main value proposition.
  • 3Feature Body: 3–6 short sentences focusing on compelling, verifiable benefits like renovations or energy efficiency.
  • 4Lifestyle & Location: Connect the home to transit, parks, and shopping in a factual manner.
  • 5Soft Call to Action (CTA): A final line inviting viewings or directing buyers to a virtual tour.

  1. Writing Best Practices (Dos and Don'ts)

The "Dos"

  • Be Concise: Focus on unique features like new appliances or smart-home upgrades.
  • Plain Language: Avoid industry jargon or abbreviations that consumers may not understand.
  • Proofread: Spelling and grammar errors reduce professionalism and can confuse buyers.

The "Don'ts"

  • Don't Exaggerate: Avoid promising things you cannot substantiate, like "guaranteed investment."
  • Don't Post Data Dumps: Avoid rehashing what the data fields already show (e.g., "3 bed, 2 bath").
  • No Personal Contact Info: Canadian MLS® rules generally prohibit phone numbers or URLs in public remarks.

  1. Comparison: Compliant vs. Non-Compliant

  • Non-Compliant: "Perfect for a young family with kids." -> Compliant: "Spacious 4-bedroom layout with a finished basement."
  • Non-Compliant: "Short walk to the subway." -> Compliant: "Ideally located 500m from the TTC/Subway station."
  • Non-Compliant: "Immaculate condition, must see!" -> Compliant: "Meticulously maintained with 2024 hardwood upgrades."

  1. Example MLS® Listing Descriptions

Example: The Modern Condo (Toronto Style)

Modern Luxury with Breathtaking City Views. Experience urban living at its finest in this 22nd-floor corner suite. Featuring floor-to-ceiling windows, the open-concept living area is flooded with natural light. The chef-inspired kitchen boasts quartz countertops and 2023 stainless steel appliances. Located in the heart of the Entertainment District, you are steps from the PATH, world-class dining, and [Name] Park. Includes 1 parking spot and locker.

Example: The Suburban Detached (Calgary Style)

Turn-Key Elegance in [Neighborhood Name]. This meticulously maintained 4-bedroom home offers over 2,500 sq. ft. of living space. The primary suite features a renovated 5-piece ensuite (2024) and a walk-in closet. Enjoy summer evenings on the oversized cedar deck overlooking a professionally landscaped, fenced backyard. Key updates include a high-efficiency furnace (2022) and roof (2020). Close proximity to [Local Trail] and transit routes.

  1. SEO Tips for Ranking

To attract online leads, optimize for the search phrase "MLS listing description Canada":

  • Place the target keyword naturally in your title, H1, and first paragraph.
  • Use related phrases like "how to write an MLS description in Canada" and "REALTOR.ca listing description tips."
  • Avoid keyword stuffing; prioritize readability and usefulness for human readers.

Streamline Your Workflow with AI

Creating persuasive, compliant descriptions takes time. Our AI Listing Description Generator is tailored to Canadian requirements, helping you stay compliant while maximizing impact.

Try Our AI Assistant

Our tool uses Gemini and Google Maps to generate descriptions with precise amenity distances and travel times. It even creates visual amenity maps to WOW your clients.

The Hidden Cost of "Old School" Websites

Maintaining a custom real estate website is notoriously expensive and time-consuming. You are often paying developers thousands of dollars upfront, plus monthly retainer fees, just to keep the lights on.

The Trap

Depending on a developer every time you need to upload a new listing or change a photo is a bottleneck that slows down your sales cycle.

This is where RealtyChat changes the game. It solves these headaches by letting agents manage their own listings instantly without writing a single line of code.

"RealtyChat gives you a personalized, AI-powered link to share with buyers—eliminating the need for expensive hosting while delivering features that actually convert."

1. The "Master Link" (Link-in-Bio)

Replace your fragmented social presence with one elegant Master Link. It hosts all your listings, your "Contact Agent" button, Calendly booking link, and direct icons for TikTok, Instagram, and Facebook. It's the only link you'll ever need in your bio.

The RealtyChat Master Link containing all your listings and contact profiles.
The RealtyChat Master Link containing all your listings and contact profiles.

2. AI Listing Assistant (The Location Expert)

Every individual listing comes with a dedicated Location Expert AI. Powered by Google Maps and Gemini, it uses the property address to answer hyper-local questions with surgical precision. Buyers can ask "Where are the nearest Asian restaurants?", "How far is the gym?", or about local schools, getting accurate, real-world data instantly.

The Listing-specific AI answering hyper-local community questions using Google Maps data.

3. Lead AI Chatbot (Your Digital Twin)

Located on your Master Link-in-Bio, this chatbot acts as your digital twin. You can configure it with your own knowledge base (PDFs, text files) to represent your brand 24/7. It greets visitors, collects lead requirements automatically, and proactively recommends listings from your entire portfolio that match their needs.

The Lead AI Chatbot acting as your digital twin to capture leads and recommend listings.

4. AI Leads Dashboard

Stop guessing who is visiting your links. Your AI Leads Page gives you a real-time view of every lead captured by your Link-in-Bio chatbot. View their email, property requirements, and the full conversation history so you can step in when they're ready to talk.

Manage your leads and view conversation transcripts in your dashboard.
Manage your leads and view conversation transcripts in your dashboard.

5. Neighborhood & Lifestyle Intelligence

The Listing-specific AI answering hyper-local community questions using Google Maps data.

Our platform leverages Google's Gemini AI combined with Google Maps data to create rich, location-aware listing descriptions, automatic commute analysis, and interactive lifestyle maps for every listing.

Instant Neighborhood Analysis:

  • Commute Analysis: Instant drive vs. transit times to major work hubs.
  • Lifestyle Maps: Auto-populated maps with nearby grocery stores, parks, and schools.
  • AI Descriptions: Compelling narratives with precise walking distances to local cafes and gyms.

Start Now

Ready to modernize your business with a Master Link and AI Assistant? Join RealtyChat for free today.

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